8bitdo basic gamepad sn30 pro d-pad not working

[miltk]

the d-pad on this product i just bought is not responding.
i want to bypass the joystick and use the d-pad only

is there a switch of something?

and is there a config manual for this?

[pepito]

I have the 8bitdo USB dongle on mine and no problem at all.
Not sure if the SN30 works without this USB dongle.

[neogeo81]

try switching the modes before turning on:

https://download.8bitdo.com/Manual/Cont ... f?20220513

[miltk]

try switching the modes before turning on:

https://download.8bitdo.com/Manual/Cont ... f?20220513

i forgot to mention. it is a wired 8bit
https://www.8bitdo.com/sn30-pro-usb-gamepad/

i must be a numbnuts. i don't know know where or how to select a "mode"

[miltk]

try switching the modes before turning on:

https://download.8bitdo.com/Manual/Cont ... f?20220513

i don't know where or how to switch modes

[neogeo81]

press Start and the Button you want to. See the different systems in the manual like Switch, PC ect.