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Itch.io Experience ?

Posted: Sun Jul 28, 2024 7:21 am
by MrsBison

Hey...

anyone experience with buying games on itch.io ?

Today i bought this brand new awesoem Mega Drive game Hayatos Journey.
I received twice an error message with my email... But i use my regular valid email:
Payed it but no game....

Any suggests ?


Re: Itch.io Experience ?

Posted: Sun Jul 28, 2024 7:58 am
by AngelicLiver

Contact itch.io customer support?


Re: Itch.io Experience ?

Posted: Sun Jul 28, 2024 8:30 am
by MrsBison

Yeah found the adress.

As soon as there is any updates ill let you know ... in here

kind regards


Re: Itch.io Experience ?

Posted: Sun Jul 28, 2024 8:56 am
by Vic20-Ian
  1. Check your junk / spam folder.

  2. Log in and see if the game now has a download link.

  3. Wait till a weekday if licenses are allocated manually it may be Mon-Fri 9-5


Re: Itch.io Experience ?

Posted: Sun Jul 28, 2024 11:32 am
by MrsBison

They fixed it.... Wow that was fast.

Now playing this great game

Kind regards.

Edit: One day later they sent me back the doubled charged money... WOW Great